Ever feel like every time you step away from your desk, you return to a heap of missed calls and voicemails? Have you ever missed time sensitive or important information because you didn’t have time to listen to all your missed messages?
Netdial Voice to Text transforms voicemail to text, enabling instant communication. Employees access messages effortlessly on desktop or mobile, ensuring constant connectivity. Crucial messages are promptly addressed, maintaining productivity regardless of location.
UNLEASH THE POWER OF VOICE TO TEXT
Three key benefits of Voice to Text include
With Netdial Voice to Text visual voicemail transcription, employees can read messages on their desktop UC Client or mobile app, at a glance, from virtually anywhere, and without dialing into their mailbox. Busy or remote employees remain connected at all times, important messages can be addressed immediately, and productivity isn’t compromised by being away from the desk or office.
Streamlined
Business Processes
Voice to Text eliminates the potential roadblocks causedby missed communications. The end result? Higher-performing employees who can spend more time creating efficiencies, and less time trying to chase each other down.
Reduced Costs and Increased Efficiency
Time is money, and time spent logging into voicemails and listening to non-essential messages is time that could be better spent elsewhere. Voice to Text ensures employees are efficient and well-connected, teams are empowered to create efficiencies and deliver fast results, and the business as a whole is more agile and better positioned to pursue its goals.
Improved Management of Time-Sensitive Operations
Because employees can check their messages from whenever and wherever is convenient, time-sensitive communications don’t get lost in the shuffle. Critical operations can be given the attention they need, preventing costly and headache-inducing issues for the company down the line.
Voice to Text is ideal for any employee who can’t be accessible at a moment’s notice, or is often in meetings.
Main Features
What Voice to Text Does
Netdial Voice to Text solution uses Artificial Intelligence (AI) to instantly transcribe messages in a user’s voice mailbox. It then delivers those transcriptions to a user’s preferred devices via email, SMS, or Netdial UC & Mobile — delivering the flexibility and efficiency that employees have increasingly come to expect from their communications solutions. Netdial’s Voice to Text solution leverages Google’s
Cloud Speech API for Speech to Text transcription, which has better accuracy than other voice transcription solutions.
How Users Benefit from Netdial Voice to Text
Voice to Text is ideal for busy professionals who can’t be accessible at a moment’s notice, are often in meetings, or in an environment where it’s not feasible to listen to messages in sequential order (or at all). Users can easily read specific messages to find the exact info they need, at the exact time they need it.
Voice to Text offers the convenience and time-saving functionalities that are increasingly expected by the modern workforce. Netdial Voice to Text benefits team members at all levels of the business, including:
• Busy executives, who need to be able to quickly scroll through voicemails and identify the most important messages to address
• Managers and team leaders, who can receive important updates from their team while in a meeting or otherwise indisposed
• Field technicians, who can check appointment updates and customer inquiries while on location
• Customer service representatives, who can review customer voicemails and find the resources to address their needs before returning the call
How Businesses Benefit from Netdial Voice to Text
Voice to Text offers a practical, convenient way to keep up with the messages that need attention and prioritization. Team members can focus on important issues without sorting through messages that may not require an immediate response.
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SMS FAQS
Frequently asked questions
Voice to Text uses artificial intelligence (AI) technology to automatically transcribe voicemails received by a user’s voice mailbox. It then delivers those messages straight to the user via SMS, email, or Netdial UC & Mobile, so they can read their voicemails wherever and whenever is convenient.
Voice to Text is ideal for any employee who can’t be accessible at a moment’s notice, are often in meetings, or work in an environment where listening to messages is not feasible.
Why use Google’s Cloud Speech API technology?
The Google Cloud Speech API offers a high-quality solution with higher accuracy compared to other voicemail transcription solutions on the market.
Who can benefit from Voice to Text?
Any company looking to keep its organization running efficiently with feature-rich communications products and high-quality data services can benefit from Voice to Text. Businesses looking to increase productivity and maintain a competitive edge can leverage advanced technology such as AI and machine learning to optimize business operations and processes.
How much does the Voice to Text solution cost?
Subscription Model: In addition to voicemail Netdial Partners can charge a monthly subscription fee for each mailbox on which Voice to Text is active. The suggested retail price is $4.95 per mailbox. Netdial will charge Partners $2.95 for each mailbox on which Voice to Text is active.
Usage Model: Netdial Partners can charge a fixed rate fee for each Voice to Text transcription. The suggested retail rate is $0.1440 per Voice to Text transcription. Netdial will charge Partners $0.0720 for each Voice to Text transcription.
How many Languages does Voice to Text support?
Currently, Netdial Voice to Text only supports English transcriptions.
to Text?
1. Enable Voice Transcription for the Customer.
2. Select the Billing Model (Subscription or Usage). All mailboxes are enabled when the Subscription Model is selected. Voice to Text can be disabled for individual mailboxes if desired.
3. Apply Voice to Text per seat (the same number as mailboxes enabled in step 2) or Voice to Text per Voicemail Transcription item to the order.
4. Configure transcription delivery options on each mailbox (by email, SMS, or mobile app).
What is the support process for Voice to Text?
Netdial will provide Tier 2 and above support for Voice to Text, as it does for all services.
Since Netdial is partnering with Google, can I reach out to Google directly for anything?
Please funnel all questions related to this service directly to Netdial.
Is the Netdial app the same app that has the virtual attendant?
Yes, the app has already been updated with the Voice to Text transcription service.
Will the Mobile App allow users to categorize their voicemails by subject?
Not at this time. The app categorizes voicemails by date and time.